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Location
Zoom
Series/Type
Dates
  • November 11, 2021 from 12:00pm to 3:00pm

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This virtual course (patient and citizen engagement, working with patients and the public – a resource-based approach to engagement and consultation) is meant for clinicians and health system administrators. We’ve packed this three-hour session with some of our best tools for rethinking how you can work more effectively with patients, families, caregivers and the public. Drawing on a decade of experience leading hundreds of collaborative, participatory and deliberative projects, within and beyond Ontario’s health system, we share our approach to working effectively with patients and the public while breaking down why public processes sometimes go awry.

Presenters:

Peter MacLeod, principal and founder of MASS LBP, and one of Canada’s leading experts in public engagement and deliberative democracy

Tara Kiran, Fidani Chair in Improvement and Innovation and Vice-Chair Quality and Innovation at the Department of Family and Community Medicine, University of Toronto